Dr Charles Aubrey

APQO Chairman and Deputy President, IAQ

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Charles Aubrey is currently an Executive Coach and Consultant at AubreyPartners. He is a Lean Six Sigma Master Black Belt. He recently retired as Vice President, Quality & Performance Excellence at Fortune 500 company AmerisourceBergen Corporation which won the Baldrige Award in 2012. He held similar positions at four other Fortune 500 companies. Charles worked as Vice President Consulting for ten years with Dr. Juran at the Juran Institute. He helped draft the original Baldrige Criteria and served as a Senior Examiner for the Baldrige Program for four years. He specializes in Leadership & Strategic Planning, Customer & Employee Measurement, Lean & Six Sigma, Process Management & Benchmarking and Performance Excellence.

He has written two books, Quality Management in Services and Teamwork-Involving Employees in Quality and Productivity. He has also written chapters in seven other books, most notably in Dr. Juran’s Quality Management Handbook. His books have been published in Spanish, Italian, Portuguese, Chinese and Indonesian. He has published over 150 articles and papers.

 

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